Q & A

CHECK IN

  • Monday and Friday arrivals – check in from 5pm
  • Wednesday arrivals – check in from 1pm

Early check in can be arranged from 1pm for £15.00 please contact the Holiday Park direct to arrange in advance.  Tel: 01457 820451 or Email: info@dovestonepark.co.uk

*YOU WILL RECEIVE A WELCOME EMAIL FROM THE HOLIDAY PARK 6 DAYS PRIOR TO ARRIVAL, IF YOU HAVE NOT RECEIVED THIS THEN PLEASE CONTACT THE PARK DIRECTLY. 

*YOU WILL RECEIVE AN ONLINE CHECK IN LINK 3 DAYS PRIOR TO ARRIVAL, IF YOU HAVE NOT RECEIVED THIS PLEASE CONTACT THE PARK DIRECTLY.

All guests must complete the online check in and Covid 19 registration before travelling to us, this will arrive by email prior to your arrival date.  Please also provide the ETA (estimated time of arrival).

Once you reach the Park- Please wait in your car outside the office and a member of staff will come out to you.  Remember to bring a form of ID and payment card for your security deposit.

CHECK OUT

Check out on your departure day is 9am.  Late Check out fees apply.  On departure, please post your key in the green post box at the front of the office.

Late check out of 11am can be arranged for £15.00 please contact the Holiday Park direct to arrange in advance.  Tel: 01457 820451 or Email: info@dovestonepark.co.uk

Monday 9am – 6pm
Tuesday 9am – 2pm
Wednesday 9am – 4pm
Thursday 9am – 2pm
Friday 9am – 6pm
Saturday 10am – 1pm
Sunday – Closed

Lodges – Yes, all out lodges have a private hot tub which is maintained daily by our hot tub technician with daily testing and also tested once a month by an external water testing company. After every departure, all our hot tubs are emptied and deep cleaned and refilled. Your hot tub will be ready for use from 6pm on the day of your arrival.

Pods – There is no hot tub.

Cottages – There is no hot tub.

Lodges & Cottages - Kitchens are fully equipped with microwave, oven, toaster, kettle, oven, gas hob, full size fridge freezer and all crockery, utensils, cutlery, etc. Everything except a washing machine.

Pods - a small kitchenette incorporating a two-ring hob, fridge with small freezer/ice tray section, microwave, sink and kettle. Guests must bring their own crockery, cutlery, utensils, glassware, pots and pans etc.

Unfortunately, we do not have a laundry service. However there is a wonderful laundry shop in Greenfield Village who offer a wash, dry & iron service.

Lodges & Cottages - All bedding and towels are provided and made up for your arrival. It is a good idea to bring a couple of extra towels for use with your hot tub.

Pods – Guests should bring all their own bedding including duvets and pillows.

Unfortunately, we cannot provide this service.

Before we can hand over the keys to one of our properties, we will require you to check in online via the link emailed to you and on arrival provide an original photo ID, preferably driving licence or passport with matching credit or debit card that will be pre authorised for £100 against a security deposit.  This will be released once we have checked the property after your departure.

We do have pet friendly accommodation but this must be prebooked as some units are pet free.

A pet fee is applicable weekly per pet;

Lodges & Cottages - £30
Pods - £20

We ask that you keep your pets off beds and sofas so it is a good idea to bring your pet bed with you.

Yes, all our accommodations are heated meaning you will be snug and cosy;

Lodges - Central Heating and log burner effect fan heater
Cottages – Central Heating and log burner
Pods – Infra red wall mounted heaters

Yes, there is a parking bay for every accommodation, additional spaces may be available on our car park but cannot be guaranteed.

Yes, we can provide a cot and highchair, please arrange in advance is possible. They are charged at £10 each.

Every accommodation has a solid structure BBQ on a paved area to ensure we comply with fire safety regulations. These BBQ’s are for use with charcoal only, the burning of wood is not permitted within our site due to the high fire risk.

Fire pits, your own bbq and gas bbq’s are not permitted on our site due to the high fire risk and National Park regulations.

Please bring charcoal for your BBQ.

As small gazebo can be erected should you wish but please be aware that when the wind blows at Dovestone, your gazebo may take flight! Your gazebo must not obstruct pathways or other accommodations so ideally at the side of your pod.